Dedicated Qualification Questions

Basic Information Personal Information

Editable

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Name

Email

(This email for who is given qualification copy on email)

Client Hubspot ID

Existing or Startup?

Existing Business

Startup

What are your primary services ?

VIP/Limo Bookings

Airport Transfer

Corporate Transport

Intercity Transfer

School Run

Hourly Hiring

Executive Transfer

Occasional Hiring

On-Demand Bookings

What is your current trip volume per month?

Month

Through which channels do you currently receive bookings?

Mobile App

Website

IVR

Brokers

3rd Party Platform (Booking)

Is your booking process automated or manually managed?

Automated

Manually

Are your booking scheduled rides vs on-demand bookings or both?

Schedule Rides

On-Demand

Both

Are you using an auto-dispatch system?

Auto Dispatch

Manual

Hybrid

Are there any inefficiencies or problems in your current dispatch system?

How do you manage ride cancellations and no-show scenarios?

How your current pricing & tarrif works?

Distance Based

Hourly

Zone Wise

Fixed

What payment methods do you currently offer passengers?

Cash

Card

in-app payments

eWallets

Corporate billing

How driver payout works?

Per trip

Hourly

Monthly Fixed

Commision based

When are drivers compensated for their earnings?

Daily

Weekly

Monthly

How do you handle invoicing and payments for corporate clients?

What are the biggest operational challenges you face today?

Are you facing issues with driver onboarding, retention, or compliance?

What customer complaints or feedback do you receive most frequently, and how do you address them?

Are there any barriers preventing you from scaling or entering new markets?

What are your top three business priorities for the next 6–12 months?

If you could solve major challenges in your operations today, what would it be?

Are there any features or tools you wish your current system had to improve operations?

Is there anything else you’d like to share about your business challenges or goals?

What are your primary services ?

VIP/Limo Bookings

Airport Transfer

Corporate Transport

Intercity Transfer

School Run

Hourly Hiring

Executive Transfer

Occasional Hiring

On-Demand Bookings

Do you have required license to operate this business?

Yes

What city/region are you targeting for your launch?

Who is the target customer segment you’ll be focusing on?

When do you plan to officially launch your services?

What does your go-to-market strategy look like?

How do you plan to differentiate your service from competitors?

What payment methods do you plan to support?

Cash

Card

in-app payments

eWallets

Corporate billing

How many estimated trips are you expecting at the initial stage?

What are your top three business priorities for the next 6–12 months?

Is there anything else you’d like to share about your business challenges or goals?

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